Wyblo supports teams looking to meet ISO 9001 requirements

Wyblo supports teams looking to meet ISO 9001 requirements

The International Organization for Standardization (ISO) provides certification that highlights a company’s commitment to quality, knowledge, and professionalism. It signals to consumers that the product or service will exceed their expectations through various measurements and requirements set by the non-governmental organization. ISO has different types of criteria for different organizations including Information Security Management (ISO/IEC 27000), Occupational Health and Safety (ISO 45000), and Sustainable Events (ISO 20121).

One of the more popular standards is ISO 9001, which focuses on quality management within an organization, focusing on helping organizations “improve the quality of their products and services and consistently meet their customers’ expectations”. With 7 requirements, this may seem daunting at first glance, but systems like Wyblo are here to help. Supporting these requirements, Wyblo is a great investment for training teams looking to elevate their brand. 

Customer Focus 

Sustained success is achieved when an organization attracts and retains the confidence of customers and other interested parties 

It’s obvious having a customer-focused culture is beneficial to an organization, but maintaining that can be difficult. With Wyblo, you can easily understand your customers’ needs through automatic and analytic pre-assessments that allow your customers to share what they expect from the course so you can adjust your training to meet their needs. You can also easily measure and monitor customer satisfaction through end-of training surveys to ensure your organization is striving to fulfill its objectives.

Engagement of People 

To manage an organization effectively and efficiently, it is important to involve all people at all levels and to respect them as individuals 

To ensure quality standards are being met, it is important to maintain open communication within the organization. As organizations begin to expand, it is difficult to have open and organized discussions with all stakeholders. Wyblo helps organizations facilitate these discussions with one another by offering shareable dashboards that accessibly show how trainers are doing, giving training managers the opportunity to provide support as needed. 

Process Approach 

Consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes that function as a coherent system. 

While keeping engagement within an institution up, it is also important to have the systems in place that are centralized and provide consistent results. While this system can be simply internal processes, implementing a long-term tool, like Wyblo, that manages all stakeholders can optimize quality within an organization. 

Improvement 

Successful organizations have an ongoing focus on improvement. 

Organizations that strive for continuous improvement and celebrate achievements are recognized by the marketplace. Creating improvement objectives and applying basic tools to track, review, and audit are concrete ways organizations can show they are striving to improve. Wyblo is designed to help training organizations improve their courses through data-backed surveys, helping organizations qualify for ISO 9001 certification. 

Evidence-based decision making 

Decisions based on the analysis and evaluation of data and information are more likely to produce desired results 

The ISO recognizes evidence-based decision making as one indicator of strong Quality Management. To complete this, organizations can show they determine and monitor key indicators of quality and make evidence-based decisions. Wyblo easily provides data on trainees’ course experience, allowing training organizations to make the data-decision decisions for future learning moments. 

Relationship Management

Sustained success is more likely to be achieved when the organization manages relationships with all of its interested parties to optimize their impact on performance. 

Organizations are only as strong as their team, making it essential to create a culture that values communication and open feedback. Wyblo can not only facilitate the collection and illustration of feedback that measures performance of trainers and courses, but can also facilitate sharing of that feedback with interested parties.

Leadership

Unity of purpose and direction and engagement of people enable an organization to align its strategies, policies, processes, and resources to achieve its objectives 

Change that effects both the institution and customers come from the top, meaning leaders of an organization need to be committed to quality in order to make an institution committed to quality. Wyblo helps facilitate the distribution of resources to empower change within leadership toward quality improvement. 

Conclusion

Certifying yourself as an ISO 9001 organization is one way you can rise above competitors in the marketplace, as it indicates you are dedicated to providing a quality training program. Implementing a program, like Wyblo, is a great way to ensure you are following most ISO 9001 requirements, as it is a platform designed to help training organizations provide quality training to their clients.

DASHBOARD

Traccia in tempo reale l’esperienza di apprendimento dei partecipanti.

Traccia in tempo reale l’esperienza di apprendimento dei partecipanti.

REGISTRAZIONE & PAGAMENTO

Semplifica la registrazione ai corsi attraverso una pagina creata su misura per te, con la possibilità di implementare i pagamenti automatici.

Semplifica la registrazione ai corsi attraverso una pagina creata su misura per te, con la possibilità di implementare i pagamenti automatici.

Content Library

Upload and manage all your course content, including documents, videos, and presentations
Upload and manage all your course content, including documents, videos, and presentations

Dashboard

Receive real-time updates dashboard on the learning experience of your trainees

Receive real-time updated dashboard on the learning experience of your trainees

Registration & Payment

Simplify registration through a customized registration page for your trainees to register and pay or import them into the system.

Simplify registration through a customized registration page for your trainees to register and pay or import them into the system.

Certificates

Create and award automated certificates to learners who have completed courses.
Create and award automated certificates to learners who have completed courses.

Emails

Schedule automated email reminders and invitations to your clients and trainees, allowing you to focus less on sending emails and more on your clients’ needs.

You can schedule automated email invitations and reminders to your clients and trainees.

Schedule automated email reminders and invitations to your clients and trainees, allowing you to focus less on sending emails and more on your clients’ needs.

You can schedule automated email invitations and reminders to your clients and trainees.

Data Management + CRM

Consolidate course and client data into one secure system
Consolidate course and client data into one secure system

Course Management

Create and organize all necessary course information and training interactions
Create and organize all necessary course information and training interactions

Feedback

Build surveys by using the research-based templates or custom survey tool and centralize all your feedback
Build surveys by using the research-based templates or custom survey tool and centralize all your feedback

Multi-User Access

Give access to your organization, trainers, trainees, and relevant third parties.
Give access to your organization, trainers, trainees, and relevant third parties.

FEEDBACK

Costruisci i tuoi questionari utilizzando template scientificamente validati o questionari custom per ogni tipo di esigenza.
Costruisci i tuoi questionari utilizzando template scientificamente validati o questionari custom per ogni tipo di esigenza.

LIVELLI DI ACCESSO

Concedi alla tua organizzazione, trainer, partecipanti e terze parti di ottenere diversi livelli di accesso alla piattaforma.

Concedi alla tua organizzazione, trainer, partecipanti e terze parti di ottenere diversi livelli di accesso alla piattaforma.

EMAILS

Manda automaticamente remainder periodici ai tuoi clienti e trainer, così da poter risparmiare tempo e risorse.

Manda automaticamente remainder periodici ai tuoi clienti e trainer, così da poter risparmiare tempo e risorse.

ATTESTATI

Crea e premia i tuoi clienti e partecipanti con degli attestati di partecipazione.

Crea e premia i tuoi clienti e partecipanti con degli attestati di partecipazione.

DATA MANAGEMENT + CRM

Organizza i dati dei corsi e clienti all’interno di un unico posto sicuro.

Organizza i dati dei corsi e clienti all’interno di un unico posto sicuro.

MANAGEMENT DEI CORSI

Crea ed organizza tutte le informazioni necessarie per migliorare le relazioni.

Crea ed organizza tutte le informazioni necessarie per migliorare le relazioni.

LIBRERIA DEI CONTENUTI

Carica e gestisci tutti i contenuti relativi ai corsi, documenti, video e presentazioni

Carica e gestisci tutti i contenuti relativi ai corsi, documenti, video e presentazioni